01
AI Support Platform
A ticketing platform with AI built in. It tracks work, flags tickets that stall, and helps a large support team keep up. I designed and built it, and it's in production today.
Studios I've supported, directly or through the companies I've worked for
About me
Nine years in
IT and media.
I've done IT for live production, post houses, creative agencies, and a large entertainment company. I know the infrastructure side, and I know how editors and artists work day to day. Hover or tap a card to flip it.
Where I started
Desktops, servers, networks.
Flip ↻I started out fixing desktops, servers, and networks, usually the problems nobody else wanted. Pretty quickly I got more interested in how systems should be set up in the first place.
Live production
Broadcast and livestream.
Flip ↻I built broadcast and livestream setups from scratch, with encoders, video switchers, networked audio, and separate networks to keep the streams stable. If something broke, everyone watching saw it.
Behind the camera
Media ops and cinematography.
Flip ↻Ingest, color, backups, delivery, and shooting branded content. Doing the creative work myself changed how I set up systems. I build them around how editors and shooters actually work.
Inside post
Trailers and promos.
Flip ↻I supported editors and 3D artists cutting campaigns for film and streaming. Editorial systems, media servers, shared storage, and remote workstations, all on tight deadlines.
Running IT
Built a department from zero.
Flip ↻I built and ran IT for a creative studio that handled pre-release content from major film studios. Security, networks, storage, identity, budgets, and a TPN-aligned remote setup for hundreds of artists.
Enterprise scale
IT and AV across regions.
Flip ↻Today I run IT and AV operations for a multi-region entertainment company, supporting thousands of people. I've also started building my own tools with AI.
Work
Things
I've built.
Systems I've designed and run at work, plus a few products I built on my own.
02
Remote Creative Studio
A secure remote setup that let hundreds of artists edit and finish from home while keeping protected studio content locked down.
03
Live Production Systems
Broadcast and livestream setups with encoders, switchers, networked audio, and backup streaming paths in case one fails.
04
Creative Media Networks
Fast networks and shared storage for editorial teams that move large media files all day.
05
Content Security Programs
Security programs for handling pre-release studio content. I set up the access controls and network segmentation, and we passed our audits.
06
GatherLoops
A Connect Groups app for churches. Leaders post their groups, approve people who ask to join, and message members without sharing personal phone numbers. I built it on my own.
Live site ↗07
LocalCalSync
A Mac app that syncs events between the calendars you already have in Apple Calendar. It runs entirely on your Mac, so there's no new login, no OAuth, and nothing for SAML to block.
Live site ↗08
RobTube
Paste a link and download the video or the MP3. It all runs in your browser, and nothing gets uploaded or stored on a server.
Live site ↗What I do
How I
can help.
I know enterprise IT and I know post-production, so you don't need a go-between.
Creative workflows
Avid, Adobe, editorial pipelines, color, ingest, and delivery. I've worked in post, so I know how editors work.
Enterprise IT
Networks, servers, storage, identity, and device management, set up to be fast and secure.
Automation & AI
Scripts, AI tools, and custom software that take repetitive work off your team's plate.
Content security
TPN-aligned security and access control that protects your content without getting in people's way.
Media spaces & AV
Edit bays, review rooms, meeting rooms, and broadcast systems that are easy for people to use.
Services
Consulting for
Creative Companies
For studios, post houses, trailer houses, agencies, and production companies. Each project is scoped to what you actually need.
Workflows
Creative Pipeline & Workflow Consulting
Your pipeline from camera card to final delivery, set up so artists aren't fighting their tools.
- Post-production workflow design and review
- Editorial systems: Avid, Adobe, shared projects
- Media storage, ingest, archive, and delivery
- Remote editorial and virtual workstations
- Render, transcode, and automation pipelines
For post houses and creative teams whose pipeline grew by accident.
Facilities
Media Spaces & Studio Systems
Design and build-out for the rooms where creative work happens, down to the signal flow.
- Edit bays, color suites, and review rooms
- Screening and presentation spaces
- Conference room and collaboration AV
- Broadcast and livestream environments
- Standards, refresh programs, and buildouts
For facilities building new spaces or fixing ones that never quite worked.
Security
TPN & Content Security Readiness
Get your company ready to handle pre-release content, based on MPA best practices.
- TPN gap assessments and remediation
- Network segmentation and access control
- Secure remote workflows for artists
- Identity, MFA, and least-privilege design
- Audit preparation and ongoing posture
For vendors who need TPN status to win studio work.
Fractional
Ongoing Technology Partnership
Part-time IT leadership for companies that don't need a full-time hire yet.
- Fractional IT direction and strategy
- Infrastructure and systems ownership
- Vendor management and budget planning
- Automation and AI improvements over time
- Priority response when things break
For growing companies that want one experienced person owning their tech.
FAQ
Got any
questions?
Studios, post houses, trailer houses, agencies, production companies, and other growing businesses, mostly in entertainment and media.
Most IT people haven't worked inside a post house, and most creatives haven't run enterprise IT. I've done both for nine years, so I understand what your artists need and how to build it properly.
Yes. I'm in Los Angeles and work with teams anywhere. If a project needs hands-on hardware work, I'll plan on-site visits around it.
Both. I can work out the plan with your leadership team and then do the build myself.
Yes. I've worked with unreleased studio content under TPN security requirements for years, so NDAs are routine for me.
Email me at hi@robertodiaz.co with a couple of lines about what you're dealing with. I'll tell you whether I can help and what I'd do first.